(800) 261-6248
 (850) 475-4000

Careers at Smart Horizons

  • Full-time Customer Technical Support Specialist

    Must live in Florida within commuting distance of Pensacola, Florida.


    • Monitors and answers multiple telephone queues
    • Provides customer assistance, technical support, and information regarding available Smart Horizons products and programs
    • Uploads and manages student accounts, records, and enrollments
    • Produces electronic student transcripts, certificates, and reports.


    • Associates degree in Information Systems, Computer Sciences, or equivalent from a two-year college or technical school or equivalent training and experience
    • Knowledge of and experience using PC workstations and Microsoft Windows and Office Professional, web browsers, and Adobe Acrobat Reader.
    • Ability to quickly learn our products

    The Company retains the right to add to or change the Job Description at any time.
    This job summary does not cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
    We are an equal employment opportunity employer. We will not support sponsorship, i.e., H-1B or other Visas for this position.
    For Know Your Rights and Polygraph Protection Act federal posting requirements:

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