Careers at Smart Horizons

Full-time Customer Technical Support Specialist

Duties

• Monitors and answers multiple telephone queues
• Provides customer assistance, technical support, and information regarding available Smart Horizons products and programs
• Uploads and manages student accounts, records, and enrollments
• Produces electronic student transcripts, certificates, and reports.

Qualifications

• Associates degree in Information Systems, Computer Sciences, or equivalent from a two-year college or technical school or equivalent training and experience
• Knowledge of and experience using PC workstations and Microsoft Windows and Office Professional, web browsers, and Adobe Acrobat Reader.
• Ability to quickly learn our products