About Us

Public Safety Training Solutions – a product of Smart Horizons

Training the thin gold line has been in our core DNA since we first started designing training nearly 20 years ago.

As the industry matured, Smart Horizons grew from Advanced Systems Technology and High Impact Training Solutions (HITS) products continued to expand their support the Public Safety Dispatch community.

From computer-based training (remember floppy disks and CD-Roms?) to online training hosted on a world-class learning management system, we strive to make affordable quality training available when dispatch agencies need the training.

Even today, we occasionally receive a call asking about a CD-Rom or floppy disk. If you find a disk, send a photo of it that includes your Agency building or logo and we'll provide a preview subscription to one of your Dispatchers.

While the name and logo on the shirt have evolved, the values and commitment of the people wearing the shirt have not.

We invite you to learn the Smart Horizons story.

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Frequently Asked Questions

Listed below are answers to many frequently asked questions requarding the courses we offer. If you have additional questions or concerns, please contact us.

Logo on Laptop

Smart Horizons, a division of Darwin Global, LLC., is an online education provider and software development company that is changing the face of online learning, employee performance evaluations, and dispatch emergency response on a global level. We serve organizations and individual learners around the world by meeting their education, training, and workforce competency goals through our secure, proprietary learning management system and software environments. Our cloud-based family of software solutions and education products make it easy for organizations to define and individuals to master desired outcomes.

Did you forget your password, and now you can not access your online training? This tutorial will guide you through the steps needed to pick a new password. Once you request to change your password, an email will be sent to the email that you provided when you registered.

The email will contain a link for you to click on. Clicking on the link will allow you to choose a new password. Tip: This information works for all NexPort Campus users.

The link in the email is only active for 24 hours. If you do not click on the link, your old password will still be usable.

Detailed steps are outlined below. Clicking on any of the images will open that page in a new window.

  • Navigate to your Login page - Just below the area where your Login information is entered, click on the blue “I cannot access my account” link. This will take you to the Help page.
    • Start Password Reset
  • Select the “Reset your password” link -This will take you to a page that will start the reset process.
    • Reset your password
  • Enter your Login information & select the “Continue” button
    • Enter your system email and select “Continue.”

If the Login was

  • Recognized: You will receive a “success” message. Check the email address that is associated with your account. You will receive instructions explaining how to complete the password reset process. The link contained in the email will only be active for 24 hours.
  • Incorrect: You will see an error message. Please return to the Help page and re-enter your Login name. If you are still not successful, please email Customer Support using the link on the Login page, or call (855) 777-8031.

Please allow 2 business days to receive your user name and password. Follow-up queries may be sent to info@smarthorizons.org; please include the order number from your email receipt.

Additionally, you may also call us at 1-800-261-6248 (U.S. toll free) or 850-475-4000 (local/International).

Each individual subscription allows a user access to training for 365 days from purchase date.

As an IACET Accredited Provider, Smart Horizons offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard.

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