Self-Management Training Package
This online training series includes the Stress Management, Time Management for Maximum Productivity,Time Management Fundamentals, Self-Management (Videos), and Workplace Environment (Videos) series.
Audience:
This series is for anyone who wants to learn about self-management.
This series is for anyone who wants to learn about self-management.
Features:
- Exercises allow learners to practice in the actual application being studied.
- A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
- Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
- Search text enables learners to rapidly search all text within a course to easily retrieve information required.
- Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
- A skill assessment generates a customized learning path based on the results of a pre-test.
- A glossary provides a reference for definitions of unfamiliar terms.
- Bookmarking tracks the learner's progress in a course.
Click on the titles below to show/hide included course information if the tooltips go out of view.
Summary:
Successful organizations are made up of individuals who are continually focused on developing the right skills for their job. Our self-management programs will help you develop the skills you need now and for your future.
Audience:
Non-Managers, Front Line Managers
Features:
- This series is presented using streaming video.
- Interactive questions appear periodically during this video to engage the learner and reinforce key concepts.
- An index lists the key sections of the video, with the ability to select sections to play.
- Slides accompany the videos and reinforce the learning topics. These slides can be downloaded for reference after the course is completed.
- A full-text transcript of the video can be viewed. Text in the transcript is selectable to choose a point to play the video.
Summary:
Assertive people let others know what they want while preserving their own dignity and that of others. During this program, you'll learn the causes of unassertiveness and how to take action toward becoming more assertive.
Outline:
- Introduction
- Becoming More Assertive
- Causes of Unassertiveness
- Actions Toward Assertiveness
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Exemplary business protocol benefits you and your company. This program describes what business protocol is and why it is important to your job and career, as well as to the success of your company. You'll learn effective protocol principles to help maintain or improve your image. In addition, you'll learn tips on executive communication, business entertaining and gift giving.
Outline:
- Introduction
- Business Protocol
- Principles of Business Protocol
- Executive Communication
- Follow-Up
- Entertaining and Gift Giving
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
In today's hectic world, everyone could use more time. During this program, you'll learn seven key principles of time management and ways to overcome obstacles to managing time. Having excellent time management skills will help you accomplish more and give you more time for what you want to do.
Outline:
- Introduction
- Creative Time Management
- Benefits of Creative Time Management
- Principles of Creative Time Management
- Overcoming Key Obstacles
- Time Management Tips
- Becoming Organized
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Change is an ongoing phenomenon in our everyday lives. Because constant change is found in our careers, as well as in our personal lives, it can be viewed overlapping with one another. This program will help you understand the movement through the three phases of transition. You will learn how to recognize the symptoms of the neutral zone and make the transition to change as the norm. Most importantly, this program is designed to help you create a plan to deal with those constant, overlapping changes.
Outline:
- Introduction
- Dealing with Non-Stop Change
- Change vs. Transition
- The Transition Process
- Managing Change
- Taking Care of Yourself
- The "Four Jewels"
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Proper goal setting reflects competence, leadership and planning. When business goals are met, you improve not only your reputation, but also maintain or improve your company's name and quality of service. This program will help you learn how to set specific, measurable and achievable goals within realistic time frames. You'll also learn how to create a step-by-step action plan that works.
Outline:
- Introduction
- Goal Setting and Action Planning
- Goal Setting
- Types of Goals
- Goal Setting Rules
- Types of Motivation
- Dealing with Obstacles
- Action Planning
- Plan - Work - Results
- Prioritizing Actions
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
We all need to take risks and push ourselves beyond our limits. It's the natural way we grow and learn to be our best. During this program, you'll learn how to break old paradigms and embrace change, so you can take that leap of faith you've wanted to take for some time now. More importantly, you will learn how to conquer your fears when taking risks.
Outline:
- Introduction
- Leap of Faith
- Breaking Old Paradigms
- Embrace and Welcome Change
- Conquering Your Fears
- Taking the Journey
- Adjust Your Map of the World
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
In today's organizations, staying motivated is tougher than ever. Increased competition, a raised standard for performance and constant obstacles can lead to apathy. During this program, you'll learn practical and enduring skills that will help you motivate yourself and overcome negative self-talk. You'll also learn how to change your self-talk into self-motivation and apply strategies for altering negative self-talk.
Outline:
- Introduction
- Overview of Self-Talk
- ABCs of Changing Self-Talk
- Reprogramming
- Visualizing
- Basics of Self-Talk
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Everyone experiences challenging and de-motivating events in their everyday lives. During these difficult times we may slip into negative self-talk patterns. During this program, you'll learn about the six Self-Talk First Aid Kit strategies that can be used in a pinch, in real time, on the job, to help you overcome negative self-talk. With these practical and easy-to-use tools, you'll learn to take control and make an immediate impact in improving your self-talk.
Outline:
- Introduction
- Self-Talk First Aid Kit
- Switching Channels
- Reframing
- Camera Check
- Fire Your Critical Parent
- Stay in the Present
- Keep Perspective
- Where to Start
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Whether you're aware of it or not, self-talk is going on continually. Your self-talk can be a vicious or virtuous cycle and it can sabotage or support your efforts. Join Dr. Rick Brandon, motivational expert, as he discusses the dynamics of self-talk.
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Effective influence skills help you gain the commitment of others. During this program, you'll learn the Influence Edge Model and how to use it. You'll also learn how to analyze situations and choose the appropriate Push, Pull and Push/Pull behaviors to create the impact you want. In addition, you'll learn how to gain the edge needed to build more productive business relationships.
Outline:
- Introduction
- Why Influence Skills?
- Fundamental Factors
- Push Energy
- Pull Energy
- Push/Pull Energy
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Convincing others about a needed change can be challenging. During this program, you'll learn how to encourage people to commit and be actively involved in the change process. You'll also learn how to recognize how both the influencer and the one who is being influenced view change. In addition, you'll learn the four phases of change and how to create strategies when implementing the change process.
Outline:
- Introduction
- Influencing Change
- People & Change
- The Change Model
- Implementing Change
- The Zebra System Case
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Could your desk use a little surgery? Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, provides tips on how you can get from under your collectables and deal with a messy desk.
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Trying to get caught up at work is something many of us struggle with on a day-to-day basis. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses how you can get more done at work and spend your time productively.
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
There are both good and bad office politics. It is a fact of office life and cannot be avoided. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses how to squeeze good office politics into your work diet.
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Even though performance appraisals can be beneficial for your professional growth, they can also be nerve-wracking. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses how to make sure your performance is fairly evaluated.
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Stress is among the most common and harmful issues facing people in the working world. The information, practices, and exercises in this series will help you understand, control, and reduce stress.
Audience:
This course is for anyone interested in learning more about stress in the workplace and how to help manage stress levels.
Features:
- Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
- Flash scenarios use real world situations to illustrate course concepts.
- Streaming video scenarios illustrate real world issues and solutions discussed in the course.
- Audio accompanies each lesson page throughout the course.
- Decision Point activities allow learners to work toward an outcome in an interactive environment.
- Activities allow learners to apply course concepts in an interactive questioning environment.
- A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
- Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
- Search text enables learners to rapidly search all text within a course to easily retrieve information required.
- Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
- A skill assessment generates a customized learning path based on the results of a pre-test.
- A glossary provides a reference for definitions of unfamiliar terms.
- Bookmarking tracks the learner's progress in a course.
Summary:
This course describes how assertiveness relates to stress reduction. You will learn how to respond assertively at work and in your personal life.
Objectives:
- Describe how assertiveness relates to stress reduction
- Distinguish between passivity, aggressiveness and passive aggressiveness
- Explain the consequences of passivity and aggression
- Practice using the framework for assertiveness at work
- Explain how the use of timing and tact facilitates being persuasive
Topics:
- Defining assertiveness
- Responding assertively
- Applying assertive behavior
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course provides information on the nature of anger and the elements that contribute to it. You'll also learn tips on reducing feelings of anger, which will, in turn, lower your stress level.
Objectives:
- Identify what contributes to anger
- Assess your own level of anger
- Practice using reframing strategies to defuse anger
- Describe the value of forgiveness for stress reduction
Topics:
- The nature of anger
- Responding to anger
- Defusing anger
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
In this course, you'll learn methods for reducing workplace stress including breathing techniques, exercises, and increasing your level of self-awareness.
Objectives:
- Practice breathing techniques that allow you to deal with stress
- Use specific relaxation exercises designed for the workplace
- Identify the importance of self-awareness
- Explain how your level of stress hardiness contributes to your well-being
Topics:
- Breathing and stretching
- Self-awareness
- Stress hardiness
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course provides information on the signs of workplace stress and the assumptions workers make that can increase stress. You will also learn about methods that can be utilized to reduce or eliminate stress on the job.
Objectives:
- List the signs of workplace stress
- Assess your own level of workplace stress
- Identify the faulty assumptions held by many workers that contribute to stress in the workplace
- Develop realistic expectations to help eliminate workplace stress
Topics:
- Stress factors
- Faulty assumptions
- Faulty reactions to stress
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This series describes specific time-management strategies that learners can apply to make their work time more efficient and productive.
Audience:
This series is for anyone who is evaluating their efficiency and productivity and who is considering implementing a time-management plan.
Features:
- Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
- Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.
- Activities allow learners to apply course concepts in an interactive questioning environment.
- Exercises allow learners to practice in the actual application being studied.
- A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
- Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
- Search text enables learners to rapidly search all text within a course to easily retrieve information required.
- Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
- A skill assessment generates a customized learning path based on the results of a pre-test.
- A glossary provides a reference for definitions of unfamiliar terms.
- Bookmarking tracks the learner's progress in a course.
Summary:
This course helps learners evaluate how they're currently spending their time in the office. This benefits learners by helping them establish the fundamentals of their time management plan.
Objectives:
- Identify the dangers and myths of the perfect time manager
- Define effective time usage and efficient time usage
- Evaluate how you spend your time at work
- Identify environmental productivity influences
Topics:
- Realistic Time Management
- Keeping a Time Log
- Analyzing a Time Log
- Delegating
- Improving Productivity
- Scheduling Tasks
- Case Study
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course shows learners how to control the length and effectiveness of meetings. This helps the learner work with co-workers, superiors, and subordinates more efficiently and effectively.
Objectives:
- Effectively control small or informal meetings
- Choose a meeting location
- Set meeting objectives
- Conduct a stand-up meeting
- Effectively control large meetings
- Evaluate your meeting skills
Topics:
- Basic meeting plan
- Agendas
- Conducting small meetings
- Case study: small meetings
- Conducting large meetings
- Case study: large meetings
- Evaluating meetings
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course helps learners develop communication skills. This benefits learners by helping them make the most of their interactions with colleagues, subordinates, and supervisors.
Objectives:
- Communicate effectively with co-workers
- Develop good listening skills
- Manage interruptions
Topics:
- Communication techniques
- When and how to listen
- Listen aggressively and show your opinion
- Conclusion and follow up
- Case study: Time is money
- Protecting your time
- Case study: Time sensitivity
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course shows learners how to handle communications and correspondence as well as how to avoid procrastination. This benefits the learner by providing concrete examples of good time management practices that are applicable to the learner's work.
Objectives:
- Manage the flow of paperwork
- Make the most of time on the phone
- Use electronic mail effectively
- Handle procrastination
Topics:
- Paperwork Basics
- Incoming Correspondence
- Outgoing Correspondence
- Phone Calls
- Voice Mail
- Procrastination
- Case Study
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course helps learners organize their tasks and prioritize their goals. This benefits learners by helping them establish the fundamentals of their time management plan.
Objectives:
- Utilize brainstorming techniques
- Develop action-oriented objectives
- Rank your objectives in priority order
- Develop a plan to create uninterrupted time
Topics:
- Setting objectives
- Identifying goals
- Converting goals into objectives
- Creating tasks and priorities
- Applying time management skills
- Case study: organizing tasks
- Scheduling uninterrupted time
- Assuring uninterrupted time
- Case study: creating uninterrupted time
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
It always seems like we could use an extra two hours (or more!) in the day. How can we manage our time and be truly productive in the office, and in life? This series will introduce you to the most important rules of time management, including not just how to get more done, but how to choose the things you do to give your day the biggest impact possible.
Audience:
This series is for anyone interested in learning about time management skills and how these skills can increase both professional and personal productivity.
Features:
- Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
- Flash scenarios use real world situations to illustrate course concepts.
- Streaming video scenarios illustrate real world issues and solutions discussed in the course.
- Audio accompanies each lesson page throughout the course.
- MindNotes provide printable quick-reference sheets and other files to be used as learners apply their skills on the job.
- Decision Point activities allow learners to work toward an outcome in an interactive environment.
- Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.
- Activities allow learners to apply course concepts in an interactive questioning environment.
- Exercises allow learners to practice in the actual application being studied.
- A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
- Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
- Search text enables learners to rapidly search all text within a course to easily retrieve information required.
- Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
- A skill assessment generates a customized learning path based on the results of a pre-test.
- A glossary provides a reference for definitions of unfamiliar terms.
- Bookmarking tracks the learner's progress in a course.
Summary:
This course provides information on how to identify time wasters and the time saving techniques, tips, and tools to help you improve your time management skills.
Objectives:
- Assess how time wasters may be affecting your performance
- Examine the greatest time wasters in business
- Identify strategies that help you conquer time wasters
- Evaluate the usefulness of electronic tools in managing time
- Describe how to effectively use filing systems and work space to save time
Topics:
- Where does all the time go?
- More time management tools
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course provides guidelines for setting goals to better manage time. Working toward goals using a measured, prioritized strategy can unlock the doors to professional and personal achievement.
Objectives:
- Set goals for the basis of time management
- Organize activities into clusters
- Describe effective multitasking strategies
Topics:
- Setting goals
- Clustering and multitasking
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course provides information on how to effectively delegate tasks, the proper way to turn down overwhelming tasks, and how to conduct productive meetings.
Objectives:
- Delegate tasks downward, laterally, and upward
- Discuss the effective way to "say no" to unwanted tasks
- List the guidelines for increasing meeting productivity
Topics:
- The art of delegation
- Saying no
- Keys to productive meetings
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course provides information on how to prioritize your time and avoid procrastination.
Objectives:
- Discuss the various ways to prioritize tasks
- Identify the typical causes of procrastination
Topics:
- Five ways to prioritize
- Why do you procrastinate
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course provides information on how to tame time and improve your time management skills.
Objectives:
- Identify your time management style
- Assess the factors that can undermine the efficiency of your lifestyle
- Identify the ways in which your ability to manage time is affected by others
- Measure how you allocate your time
- Identify some time management myths
Topics:
- What is your time management style
- Relating to time
- Time management myths
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
The workplace continues to change and evolve into a complex and often ambiguous environment. Issues such as harassment, discrimination and violence have become significant problems within this landscape. Our workplace environment programs explore the causes and consequences of these issues and specific preventive actions you can take to handle potential problem situations.
Audience:
Non-Managers, Front Line Managers, Mid Level Managers, Exec Level
Features:
- This series is presented using streaming video.
- Interactive questions appear periodically during this video to engage the learner and reinforce key concepts.
- An index lists the key sections of the video, with the ability to select sections to play.
- Slides accompany the videos and reinforce the learning topics. These slides can be downloaded for reference after the course is completed.
- A full-text transcript of the video can be viewed. Text in the transcript is selectable to choose a point to play the video.
Summary:
Understanding and applying the basics of ergonomics can put you in control of your comfort when using your computer. During this program you'll learn easy and effective ways to ease discomfort or prevent it from occurring. You'll also learn effective techniques for maximizing comfort in an ergonomically efficient workstation.
Outline:
- Introduction
- Work-Related MSDs
- Understanding Neutral Positions
- Cumulative Trauma Disorders
- Customizing Your Workstation
- Adjusting Your Chair
- Using Your Keyboard and Mouse
- Tips and Techniques
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Diversity in the workplace goes way beyond race, sexism and gender. It's composed of a changing blend of attributes, behaviors and talents characterized by differences and similarities. During this program, you'll learn the meaning of diversity and what constitutes a diversity-mature individual. You'll also learn the steps to diversity effectiveness and how they can be applied.
Outline:
- Introduction
- Diversity Effectiveness
- The Meaning of Diversity
- Diversity Maturity
- Steps to Diversity Effectiveness
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
The explosion of the Internet and e-mail in the workplace has brought a host of legal, productivity and even moral issues about the appropriate balance between an employer's right to monitor and control employee activity and employee privacy. In this program, you'll learn about employer policies and the law regarding e-mail and Internet usage. You'll also learn how to use e-mail and the Internet safely.
Outline:
- Introduction
- E-Mail and Internet Privacy at Work
- Employer Policies
- The Law
- Lawsuits
- Productivity: A Big Issue
- Using Others' Equipment
- Summary of Risks
- Staying Out of Trouble
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Successful employees understand they work in a complex and often ambiguous environment. Knowing how to make decisions that are aligned with legal parameters and specific company policies will enhance your company's reputation as well as your own. This program will increase your understanding of the meaning of business ethics, discuss its importance and explain how to make ethically sound decisions using the ethical decision-making model.
Outline:
- Introduction
- Ethical Decision Making
- Ethical Decisions
- Ethical Decision Model
- Is It Legal?
- Company Policy
- Management Practices
- Ethical Values
- Personal Values
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Most unethical business practices are performed by honest people who face great pressure to perform in unethical ways. Watch as ethics expert Paul Wiegand describes some of the ethical issues in today's workplace, suggestions for making ethical decisions and resources available that will help you to choose wisely and do the right thing.
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
To be successful in today's work environment, you need to demonstrate a blend of diversity maturity and core diversity skills. During this program, you'll learn strategies for becoming an effective diversity respondent and the steps to assess your own diversity situation. In addition, you'll learn diversity action options and what course of action you can take towards diversity.
Outline:
- Introduction
- Moving Toward Diversity Effectiveness
- Diversity Defined
- Becoming an Effective Diversity Respondent
- Assessing Your Diversity Situation
- Diversity Paradigm
- Courses of Action
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
All employees are entitled to respect in the workplace. This includes the right to be free of sexual harassment on the job. Preventing harassment in the workplace is a responsibility of all employees - no matter what their position within the organization. During this program, you'll learn what really constitutes illegal harassment and how to recognize and avoid it. You'll also learn what to do if you're being sexually harassed in the workplace.
Outline:
- Introduction
- Preventing Sexual Harassment
- Legal Overview
- Hostile Work Environment
- The Complaint Procedure
- The Investigation
- Effective Remedial Action
- Prevention
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
All employees are entitled to respect in the workplace, including the right to be free of sexual harassment on the job. Preventing harassment in the workplace is a responsibility of all employees - no matter what position within the organization. During this program, you'll learn what really constitutes illegal harassment and how to recognize and avoid it.
Outline:
- Introduction
- Preventing Sexual Harassment
- Legal Overview
- Hostile Work Environment
- Steps to Take If Harassed
- The Complaint Procedure
- The Investigation
- Effective Remedial Action
- Prevention
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Workplace violence is an unfortunate social phenomenon occurring throughout the United States. It is responsible for a growing number of deaths and injuries. Warning signs are all around and all employees need to be proactive in preventing a violent situation. This program will help you identify the types of workplace violence, the warning signs you need to be aware of and what to do in an emergency.
Outline:
- Introduction
- Preventing Workplace Violence
- Workplace Violence Statistics
- Potential Offenders
- Categories of Violent People
- Warning Signs
- Dealing with Violent Situations
- Emergency Responses
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Workplace violence is an unfortunate social phenomenon occurring throughout the United States. It is responsible for a growing number of deaths and injuries. Warning signs are all around and all employees need to be proactive in preventing a violent situation. During this program you'll learn how to identify the types of workplace violence, the warning signs to be aware of and what to do in an emergency.
Outline:
- Introduction
- Preventing Violence in the Workplace
- Types of Workplace Violence
- Ingredients for Workplace Violence
- Workplace Violence Perpetrators
- Warning Signs
- Dealing with a Potentially Violent Situation
- Emergency Responses
- Summary
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Latent biases could ruin your professional image. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses how to reveal and overcome biases that could hinder your career.
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
Workplace violence is an unfortunate social phenomenon occurring throughout the United States. Warning signs are all around and all employees need to be proactive in preventing a violent situation. Watch as Jim Merrill, coauthor of When Work Equals Life, discusses violence in the workplace.
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
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