Interview Skills
This series examines the interview process, from obtaining an invitation to an interview to follow-up after the interview. The employer's perspective is discussed, and interview preparation is covered in detail. Proper interview demeanor, including listening and answering, asking questions, effective communication, and negotiating is discussed. Strategies for getting past screening interviews, navigating tough interviews, resolving objections, and managing the follow-up process are also provided.
Audience:
This series is for anyone who wants to make the most out of job interviews.
This series is for anyone who wants to make the most out of job interviews.
Features:
- Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.
- Activities allow learners to apply course concepts in an interactive questioning environment.
- Exercises allow learners to practice in the actual application being studied.
- A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
- Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
- Search text enables learners to rapidly search all text within a course to easily retrieve information required.
- Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
- A skill assessment generates a customized learning path based on the results of a pre-test.
- A glossary provides a reference for definitions of unfamiliar terms.
- Bookmarking tracks the learner's progress in a course.
Click on the titles below to show/hide included course information if the tooltips go out of view.
Summary:
This course shows users how to ask questions in an interview that will provide needed information as well as demonstrate preparedness for the job.
Objectives:
- Identify which questions to always ask at an interview
- Use questions that demonstrate eagerness to get the job started
- Choose questions that confirm capability for a job
Topics:
- Questions to Always Ask
- Questions about the Job
- Questions That Show Your Vision
- Questions for Different Professions
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course shows users how to overcome objections during interviews, handle follow-up interviews, and step through the process from post-interview to the first days on the new job.
Objectives:
- Resolve objections that arise during an interview
- Manage follow-up interviews
- Create thank-you letters after an interview
- Follow up after an interview
- Manage a job offer and starting a new job
Topics:
- Overcoming Objections
- Answering Career Objections
- The Follow-Up Interview
- Thank-You Letters
- Following Up
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course shows users how to find the right job openings and get an invitation to an interview.
Objectives:
- Explain the basic function of an interview
- Define a hiring manager's needs for a position
- Design a list of skills to offer to a hiring manager
- Research companies and job openings
- Get in the front door for an interview
Topics:
- Interview Myths and Reality
- Solving the Employer's Every Problem
- Creating Your Skill List
- Researching Companies and Positions
- Making Interviews Happen
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course shows users how to actively listen to the interviewer and answer the most common interview questions with the solutions that the interviewer needs.
Objectives:
- Focus on the speaker and draw out the issues and needs that should be addressed
- Listen and respond to the speaker
- Show the skills and solutions the manager can expect
- Answer common interview questions
Topics:
- Dynamic Listening
- Focusing Your Efforts and Judging Reactions
- Demonstrating Your Skills
- Employment and Salary Questions
- Problem-Solving and Historical Questions
- Unusual and Inappropriate Questions
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course talks users through arriving at an interview and establishing a connection with the interviewer.
Objectives:
- Arrive promptly for an interview
- Make productive use of the time waiting for the interviewer to arrive
- Manage nerves
- Enter the interview confidently
- Build rapport with the interviewer
Topics:
- Between Your Door and Theirs
- Dealing with Nervousness
- Making a Good First Impression
- Establishing a Connection
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course shows users how to generate opening interviews for themselves and how to handle gatekeeper and telephone interviews designed to weed out unsuitable candidates.
Objectives:
- Get an informational interview with companies in the targeted industry
- Conduct an informational interview
- Demonstrate suitability in gatekeeper interviews
- Handle telephone interviews in a manner that encourages additional interviews
Topics:
- Getting an Informational Interview
- The Informational Interview
- Passing a Gatekeeper Interview
- Giving the Gatekeepers What They Need
- Preparing for a Telephone Interview
- The Telephone Interview
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course shows users how to prepare for an interview, from the time they receive the request for the interview to the night before.
Objectives:
- Handle a request for an interview
- Put together an interview kit
- Dress appropriately for an interview
Topics:
- Getting the Call for an Interview
- Putting Everything Together
- Dressing for Interviewing Success
- Wardrobe Notes for Men and Women
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course shows users how and when to steer an interview, and how to handle salary negotiations.
Objectives:
- Decide when to provide direction and action to an interview
- Communicate effectively with many types of interviewers
- Negotiate salary at the proper time in an interview process
Topics:
- Steering the Interview
- Dealing with the Individual
- Talking about Money
- Negotiating Your Paycheck
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
Summary:
This course show users how to handle difficult interviews, including group interviews, performance tests, and stress interviews.
Objectives:
- Manage group and multiple interviews
- Handle computer tests
- Deal with interviews during meals
- Solve performance tests
- Handle stress interviews
Topics:
- Juggling Group Interviews
- Handling Computer and Meal Interviews
- Acing Performance and Employment Tests
- Grace under Stress Interviews
- Answers to Stress Questions
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
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Product Features
Total Hours: 27
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