Job Description
Enters data in a Microsoft Word and Excel database and learning management system via customized interfaces; provides administrative support by performing a full range of standard clerical duties, such as maintaining files and records; uses a variety of office automation applications to manage information/data and to type a wide variety of correspondence, reports, and records.
Responsibilities
- Provide information about programs and program requirements and procedures
- Answer routine and recurring inquiries
- Interact professionally with a wide variety of individuals
- Type documents in accordance with established guidelines
- Input data or information into databases, spreadsheets, and other applications
- Extract pertinent information from records and other data sources
- Review for proper format, English grammar, capitalization, punctuation, and spelling, as well as proper use of terminology or symbols
- Produce a wide range of computer-generated documents requiring complex formats such as graphics, indices, or tables
Knowledge, Skills, and Abilities
- Operate a personal computer
- Type 40 words per minute with three or fewer errors based on a five-minute sample
- Proficient with Microsoft Office applications to include Word, Excel, and PowerPoint
- Excellent oral and written communications skills
Requirements
- At least one year of specialized experience that provided the knowledge, skills, and abilities to successfully perform the duties of the position, including knowledge of administrative procedures; ability to communicate orally and in writing; and skill in using office automated systems and equipment, as well as applicable software.
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